JOB DESCRIPTION
As Sales Manager, you'll play a key role in leading and developing the sales team. Your focus will be on creating a positive, performance-driven environment where people feel supported and set up to succeed. You'll be responsible for:
- Lead and inspire a team of sales executives, setting clear expectations, coaching for success, and supporting growth through regular 1:1s, performance reviews, and development plans.
- Own the recruitment process for the team, from hiring the right talent to ensuring every new starter has a smooth and structured onboarding and training experience.
- Drive performance by holding full accountability for team KPIs across sales revenue and volume, keeping a sharp eye on budget and stretch targets.
- Shape the sales journey from lead to conversion, streamlining processes, managing campaign timelines, and consistently improving conversion rates.
- Collaborate across teams work with Marketing, Mobilisation, and Field Sales to ensure a strong flow of qualified leads and alignment on strategy.
- Stay ahead of the numbers, providing accurate monthly forecasting on both volume and value.
- Champion continuous improvement, identifying and delivering initiatives that enhance volume, value, and conversion.
- Support seamless handovers by working closely with Field Sales teams to ensure effective implementation processes for new business clients.
- Be the go-to escalation point for client queries related to new business—making sure issues are resolved quickly and professionally.
What you’ll need to be successful
- Proven experience leading phone-based new business sales teams, with strong team management and coaching skills.
- Deep understanding of sales processes, with a continuous improvement mindset and the ability to redesign for better outcomes.
- Confident using data to inform decisions, identify trends, and drive improvements.
- Strong communication and influencing skills, with the resilience and tact needed to manage upwards and navigate challenges effectively.
Salary
Competitive
Monthly based
Location
, Ouaka, Ouaka, Central African Republic, Ouaka, Central African Republic
Job Overview
Location
, Ouaka, Ouaka, Central African Republic, Ouaka, Central African Republic
