JOB DESCRIPTION
Responsibilities
Recruitment and Onboarding:
- Manage the recruitment process, including job postings, interviewing, and selection.
- Coordinate onboarding for new hires, ensuring they are properly introduced to company policies, culture, and their respective teams.
Employee Relations:
- Maintain open lines of communication and serve as a point of contact for employee concerns, fostering a positive and productive work environment.
- Address employee performance issues, conflicts, and other HR matters in accordance with company policies and with leadership input and guidance.
- Develop programs to enhance employee engagement and morale.
- Identify training needs and organize training sessions for employee skill development and leadership growth.
- Assist in creating professional development programs and support career pathing for employees.
- Work closely with the Finance Manager and leadership to administer employee benefits programs (health, pension, learning and development, etc.,, etc.), ensuring employees understand and access the benefits available.
Performance Management:
- Design and launch a new, revamped MEST-centric performance management process and system, company-wide
- Oversee the performance appraisal process, ensuring feedback is given and development plans are set.
- Support managers in conducting performance evaluations and providing ongoing feedback.
- Provide salary-raises guidance to leadership based on performance and salary bands.
- As needed, conduct salary reviews and ensure competitive pay structures aligned with market trends.
Employee Engagement and Culture:
- Work with leadership to build and operationalize culture-building initiatives that align with company values.
- Foster a strong company culture by supporting and promoting core company values.
- Organize employee events and activities to maintain a positive work environment.
Compliance and Legal:
- Ensure compliance with local labor laws and regulations.
- Maintain employee records and ensure accurate documentation for audits and compliance purposes.
- Stay updated on HR best practices and legal requirements.
HR Administration:
- Manage day-to-day HR administrative tasks, such as maintaining employee files, preparing HR reports, and tracking time off.
- Develop and implement HR policies and procedures that align with company culture and business needs.
Health and Safety:
- Promote and enforce workplace safety practices.
- Work with relevant departments to ensure compliance with health and safety regulations.
Skills & Requirements
- 7+ years deep and committed experience in Human Resources management and operations
- Strong knowledge of Ghanaian labor laws and HR best practices.
- Experience building and launching new HR-related processes, policies, and systems.
- Experience with recruitment, employee relations, performance management, and training.
- Self-starter passionate about his/her work with excellent communication and interpersonal skills.
- Ability to handle sensitive and confidential information with discretion.
- Strong organizational and problem-solving abilities.
- Proficiency in HR software and Microsoft Office Suite
Preferred Qualifications
- Experience working in a small-to-mid-sized company environment.
- HR experience with startup ecosystems, accelerators, grassroots organisations and development agencies
- HR experience in technology, innovation, international development and/or the public sector is a plus
- Master's degree in business or human resources
- Interested in the Ghana and wider African tech, innovation and entrepreneurship ecosystem
Salary
Competitive
Monthly based
Location
, East Gonja Municipal District, Savannah Region, Ghana, Savannah Region, Ghana
Job Overview
Location
, East Gonja Municipal District, Savannah Region, Ghana, Savannah Region, Ghana